Operations Intern

Position Details

Position Type: Internship (Stipend)
Reports To: Director, Operations
Work Location: Virtual
Level of Travel Required: 25%
Duration: 9 Weeks (May 31, 2024- August 1, 2024)

Application Deadline:  April 1, 2024

ICB Overview

The Institute for Capacity Building was launched by UNCF President and CEO Dr. Michael Lomax in 2006 to provide targeted capacity-building resources to help UNCF’s member institutions improve admission, retention, and graduation rates. Historically, ICB offered discrete technical assistance in Enrollment Management, Institutional Advancement, Executive Leadership, Facilities & Infrastructure Enhancement, Institutional Effective, and Fiscal and Strategic Technical Assistance. While the provided technical assistance was helpful, ICB leaders recognized a need to shift our methodology from discrete technical assistance to a more holistic approach. Read more about UNCF’s Institute for Capacity Building on our new website www.uncficb.org and follow us on our social media pages on Twitter (@uncficb), LinkedIn (UNCF Institute for Capacity Building.

Core to all change initiatives is identifying core capacities – people, processes, and technologies – needed to execute and sustain efforts in the short- and long-term. Capacity building also includes strengthening, replacing, and sharing institutional resources. 

ICB uses a resiliency-focused approach that seeks to grow HBCU impact while deepening HBCU connections and influence. We define resiliency as the institutional ability to achieve success today while future-proofing its operations for tomorrow. Resiliency is driven in our view by three factors:

  • Effectiveness, or the institutional ability to recruit, enroll, retain, and graduate students while delivering a 21st century-ready educational experience.
  • Competitiveness, or the institutional ability to distinguish itself through its academic program, institutional experience, and student outcomes; and
  • Viability, or the institutional ability to leverage and/or secure institutional resources to deliver against its mission and purpose.

Job Overview

UNCF – Institute for Capacity Building (ICB)’s Operations Team is seeking an intern to provide administrative support for a wide range of ICB programs. We are looking for a proactive, highly motivated intern to share their organizational skills in Operations. This intern will be responsible for monitoring the UNITE email inbox, research vendor resources, drafting cost analyses, volunteer management and assist with the following: conference management, merchandise inventory and sales, restocking office supplies, moving, and taking inventory of ICB branding materials. Additionally, this intern will be reviewing implementing, finalizing and assisting with other back office administrative tasks, as needed. We are seeking enthusiastic interns who can work full-time (35 hours per week) between May 2024 and August 2024.

Duties and Responsibilities

• Support Director of Operations, Program Manager and Program Coordinators in programmatic activities
• Participate in Operation’s team meetings
• Provide administrative support
• Assist with UNITE Conference
• Perform all other duties or responsibilities as assigned


• Excellent problem-solving, critical thinking, and communication skills.
• Self-motivated with the ability to multi-task competing projects and priorities
• Applicants must be currently enrolled in an accredited baccalaureate degree program
• Comfort with concurrently managing multiple ongoing projects in different phases
• Strong interpersonal skills and an interest in working collaboratively in a team environment
• Entrepreneurial, self-starting mindset when accomplishing assignments and tasks
• Demonstrated interest in tackling the challenge of delivering high quality higher education academic experiences to student and learner communities who are often marginalized by society (including students experiencing poverty, first-generation students, students from urban and rural settings, students with disabilities, and students of color)

Application must include the following

  • Current Resume
  • GPA Requirement of 2.5
  • Unofficial transcript from an undergraduate program
  • List of three professional/academic references
  • Writing sample (Why do you want to be an Operations Intern? 500–750-word count)

This is an excellent opportunity to gain experience supporting impactful programs while networking within the organization. Please apply if you are proactive, highly motivated, and excited to share your organizational skills!

Please submit application materials to: Kristie.roberts-lewis@uncf.org or icb@uncf.org
Subject Line: 2024 ICB Program Management Internship